Our reviews

What Do Patients Think of SCS?

The SCS Institute is owned an operated by Pain and Spine Specialists, a comprehensive pain management practice based out of Maryland, Pennsylvania, and Virginia. The SCS Institute is used as an instructional platform to teach patients more about Spinal Cord Stimulation treatment. The reviews listed below are from patients of Pain and Spine Specialists. If you have any questions, please don't hesitate to contact us here.

If your are looking for a pain specialist i highly recommend Pain & Spine Specialist. I have been a patient for a few years now and hope i never need to find another pain management facility.

Mark // Pain & Spine Specialists MD

Dr. Rao, Is a kind and gentle physician. His care and compassion is beyond words. I was nervous, and reluctant at first, but he relieved my pain in an impressive and timely manner. I did not realize how much pain I was experiencing until after the procedure. I have the up most respect for this Dr. Raul, his gift and his skill. I would highly recommend Dr.Raul to anyone who is suffering with lower back pain. I feel normal again. 😊 Thank you Dr. Rao

Esther B // Pain & Spine Specialists MD

Always friendly, courteous, and efficient service. From the ladies, who work the front desk, to the nurses and the doctors. I've always had a good experience with the Harrisonburg office.

Krystal S // Pain & Spine Specialists VA

My first visit couldn’t have been any better. The receptionist was pleasant and helpful. Macie, who did my initial consult interview was so nice! She listened to all my issues, without interruption, then only had a few questions to fill in the holes. She was so pleasant and understanding. I then talked with Katina, who also was very considerate and understanding. She went over several options available to help with managing my pain. She discussed our strategy, what the next steps would be and so on. I left the office feeling very positive that they are going to be able to help me. I look forward to upcoming visits with them and getting relief from some of my pain

Jeanne Wagener // Pain & Spine Specialists PA

This is an office that exceeded my expectations. The doctor was a good listener and I was impressed with understanding of my pain and symptoms. Highly recommend!!!

Jeanne Wagener // Pain & Spine Specialists MD

I LOVE this place. Dr B and Dr Rao saved my life. In 2014, I could only walk about 15ft and had to use a wheelchair. It happened so quickly to me. I had extreme pain in my back, and legs. My other pain mgmt wouldn't help at all. Dr B gave me some shots in my hips/legs. I walked out of that office with a pain level of a 5. I went home and cried because I felt better for the first time in 3 months. I came back for shots in my back the next week. I've been going here ever since.

Jeanne Wagener // Pain & Spine Specialists MD

The staff was very professional but friendly. They listened to me, they clearly wanted to help me manage my pain. This is very refreshing after so much time dealing with most of the medical professionals who cannot relate at all to a chronic pain issue.

Darla F // Pain & Spine Specialists MD

I love the office staff they are wonderful in helping you with anything they can help you with they are very friendly. Dr. Altman is a great guy he will listen to you and then suggest what you should do. They want to help you with your pain. I am happy that my husband told me abt this Pain Clinic.

Pamela Norman // Pain & Spine Specialists PA

All Drs ..and Staff are super compassionate..friendly..helpful..as fast and efficient as they can. Dr. Hites is my favorite hes truly a great Dr.

Jodi Osler // Pain & Spine Specialists PA

I've been going to them for services for over 3 year's now and the Staff are always very polite and professional. Also my Doc is very helpful , he takes the extra time to listen to me and explain anything I question about. My Doc is the best.

Chuck W // Pain & Spine Specialists PA

The doctors and nurses are very nice and personable. Wait times are not long, not even during COVID. I had to look for a long time for a physician willing to treat my condition before I found PASS and I have never had any problems since. I fully recommend them for any pain condition you might have. They do not judge patients who are suffering from chronic pain. You'll get great care here. 

Natalie Caterino // Pain & Spine Specialists MD

I can't say enough good things about Dr Rao , when no one else could tell me what was causing my back pain he helped me find out what the issue was . He is patient and extremely knowledgeable and very good at what he does ! I am not surprised that all his staff are kind , caring and patient in their quest to help me have a better quality of life. I must add this office is very responsible in the care they provide to every patient who comes thru their door! 

Susan // Pain & Spine Specialists MD

I am so grateful to have Heather Darmetko as my physician. She is absolutely fantastic. She listens to all your problems and does whatever she can to make your quality of life better. The staff here is very caring and a pleasure to work with.

Wayne M // Pain & Spine Specialists VA

The staff was very nice. Dr Rao was to the point and made my situation feel like I was the only person he was concentrating on during my visit. Spine and Pain so far has made me feel like a person not just a number like other pain management practices.

Jamie D // Pain & Spine Specialists MD

Excellent Dr & excellent staff! The Dr actually listened when I spoke & treated me accordingly. She actually cared about me & my medical conditions. It's hard to find great Dr's like that as well as making sure I was pleased with her suggested treatment!!

G. R. Johnson // Pain & Spine Specialists PA

8 months ago had four level back fusion. Within three weeks the hardware had failed broke and came apart. The pain was unbearable and I was recommended to Pain & Spine Specialists of Maryland. Never been to a pain clinic before.. Even after three surgeries. So I was a little nervous. Anyway would like to say that I am so glad I did. My primary doctor Bundu has always been very nice and spends as much time as she can helping me get through this tough time. also would like to thank Dr Ralph and a special thanks to Dr Greesh who preformed my steroid injections. He saw the xray the broken hardware and was very concerned in addition changed my pain medication that made my life more tolerable Again thank you all.

Steven W // Pain & Spine Specialists MD

The staff in the Harrisonburg office is wonderful! From reception, to office manager, to nursing staff, to Heather and Dr. John - All are so patient, kind and willing to help, which has not always been my experience in pain management. Kudos to this office for their exceptional care!

L Gardner // Pain & Spine Specialists VA

I have had nothing but wonderful experiences since beginning treatment at PASS. Everyone - receptionists, nurses, and my nurse practitioner Isaac have been terrific, good listeners and really pay attention to my overall health. Isaac had me talk to Dr. Rao about a procedure I was going to have, and Dr. Rao explained it very clearly, answered my questions and allayed my fears.

Liz Dean // Pain & Spine Specialists MD

I've been going to the office for at least a year now. Never have I had a poor visit. Staff , are friendly, caring and very compassionate. Doctors, all the doctors/ NP , are Amazing. They actually care about each patients health. They do not rush you in and out. Which I have experienced at just doctors offices, hospitals, etc. I've actually learned so much from them, I would not hesitate one bit to refer them to anyone. 5 Stars. No doubt in my mind . 🙂

Renee R // Pain & Spine Specialists PA

I have now been with Dr. Rao for 13 years. He is the most caring Doctor I have ever been to! Dr. Rao makes you feel very comfortable at all times. I would not want to go to any other Doctor. Now I go to the Hagerstown location, everyone is very nice and kind! They make u feel very comfortable.

Theresa R // Pain & Spine Specialists MD

I am a patient of Dr Rao, and he and his staff are really caring and wonderful people. I came in almost unable to walk a step, and after 2 procedures, I am 80 percent better in my lower back and can actually walk.l appreciate everything they did for me.

Bhavna N // Pain & Spine Specialists MD

Everyone that I have had any contact with from the receptionists to the assistants to the doctors have been pleasant to talk to. They are helpful, knowledgeable and caring. It's hard to find a doctor where the entire staff is such a pleasure to interact with. I would recommend them to anyone that has chronic pain.

Amy Hurst // Pain & Spine Specialists PA

This is a place with wonderful doctors and nurse practitioners .They have helped me out greatly with my back .I was paralyzed once and these doctors give me the ability to walk!

Jon D // Pain & Spine Specialists PA

1st time in long time that a Dr actually listened to me in regards to my chronic back pain and is doing everything they can to help me. Thank you ❤

Tina M // Pain & Spine Specialists PA

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